Informativa sui rimborsi

Return Period
Customers may request a return within 30 days of receiving the item.

Eligibility Requirements
To be eligible for a return, items must:

• Be unused, unworn, and unwashed
• Have all original tags attached
• Be returned in their original packaging

Non-Returnable Items
The following items are generally not eligible for return:

• Customized or personalized products
• Underwear and certain hygiene-related items
• Selected final sale or discounted items, where specified

Return Process

• Customers must contact customer support in advance to request a return authorization
• Return instructions and the correct return address will be provided upon approval
• Items sent without prior authorization may not be accepted

Return Shipping Costs

• Customers are typically responsible for return shipping fees
• If the item is defective, damaged, or incorrect, Tapstitch may cover the return costs

Refunds

• Refunds are processed after the returned item has been received and inspected
• Approved refunds will be issued to the original payment method
• Processing times may vary depending on the payment provider

Exchanges
Tapstitch may offer exchanges for defective or incorrect items, subject to availability.